Dropbox

NMSU staff and faculty have the ability to purchase Dropbox accounts at discounted prices for university purposes.

Dropbox
 EDU accountsBusiness Advanced
Cost:around $35/account/yeararound $160/account/year
Storage amount:Group storage; each account brings 16GB with a current pool of 4.5TB; current soft-limit of 100GB per personUnlimited
Best for:Small numbers or sizes of files; sharing with collaboratorsLarge numbers or sizes of files; “back ups” of lab computers and/or data; sharing with collaborators
Requests for accounts are put on a waitlist.  At the beginning of the month, accounts will be purchased for those on the waitlist.  To be put on the waitlist, please email the index to be billed, the number of accounts requested, the account type, and associated email address(es).  If you need to create a lab email, please contact Diana Dugas (dugasdvt [at] nmsu.edu or x6-6498) and I can advise you on how to proceed.

FAQ

NMSU account questions
Q: What do I need to do to get an NMSU dropbox account?
A: Contact Justin Krynitz at krynitzj [at] nmsu.edu and note the index number to be charged, the account type, and the email associated with the account to be created.
Q: When will I get an account?
A: Requests for accounts are put on a waitlist.  At the beginning of the month, accounts will be purchased for those on the waitlist.  To be put on the waitlist, please email Justin Krynitz the index to be billed, the number of accounts requested, the account type, and associated email address(es).
Q: What is my user name?
A: Your Dropbox account name will be your nmsu.edu email address.
Q: My NMSU password won't work. What's going on?
A: Your Dropbox account name will be your nmsu.edu email address, but the password is whatever you want it to be.  This is not SSO, so the passwords are not and do not need to be the same. We plan to have SSO available for Dropbox in the future.
Q: Will I automatically be invited?
A: In some cases, your college may contact you to let you know that accounts are available.  Alternatively, you can request your own. If you want to know if your college is paying for the accounts, please contact Diana Dugas at dugasdvt [at] nmsu.edu
Q: Is anyone able to get these accounts? Who can get these accounts?
A: Accounts are currently limited to faculty and staff.  Post-docs and graduate students may receive accounts if their PI wishes to put the cost onto an index number; it is not possible to request an account be paid via credit card.  There are no current plans to support accounts for non-employee students.
Q: What does shared storage mean? Can other people see my files?
A: Shared storage means that the group only has access to a certain amount of storage. Others will never be able to see your files without you sharing them with that person.  Please be aware of how you share, though.  In some cases, they can only view the files, and, in others, they can edit.  In all cases they can view, comment on, and download the shared files.  Please see Dropbox for more information on the various ways to share files and folders. 
Transferring to NMSU account questions
Q: I have a personal dropbox account using an nmsu.edu email address. I want to change the nmsu.edu email to an NMSU account and keep my personal dropbox account personal. How do I do this?
A: Sign into your dropbox account.  Under your picture/smilie face, go to settings.  Halfway down the page on your right, you can change the email address that the dropbox account is linked to.  Once you change your personal dropbox account to a personal email, you’re set.  You will continue to pay for your personal dropbox account and it will be separate from the NMSU dropbox account.  After buying an NMSU dropbox account, you will receive an invitation to your nmsu email to join.  You can now click yes, and your personal dropbox account will remain separate.
Q: I have a personal dropbox account using an nmsu.edu email address. Most/all of my documents are NMSU-related. Do I need to do anything?
A: After buying an NMSU dropbox account, you will receive an invitation to your nmsu email to join.  You will get reimbursed a prorated cost of your personal account (if you’re paying for it) automatically.
Q: I have a personal dropbox account using a personal email address. I want to change my personal email dropbox account to an NMSU account because most of what I have is NMSU-business related anyway. How do I do this?
A: Sign into your dropbox account.  Under your picture/smilie face, go to settings.  Halfway down the page on your right, you can change the email address that the dropbox account is linked to.  Once you change your personal dropbox account to your NMSU email, you’re set.  After buying an NMSU dropbox account, you will receive an invitation to your nmsu email to join.  You will get reimbursed a prorated cost of your personal account (if you’re paying for it) automatically.
Q: I want to have both a personal and NMSU dropbox account. Is this possible?
A: Yes!  The two accounts will need to be associated with different email addresses.
Q: How can I move between the two accounts? Do I need to log in and back out all the time?
A: You can also now easily move/display both accounts.  Both accounts can be displayed on the website and on the desktop client.  Please see the dropbox documentation found here.
Q: I don't want NMSU to have access to my personal information/pay for my personal account, but I need an NMSU account for work. How do I do this? Can I do this?
A: Yes, it’s possible.  The accounts are separate and billed based on the emails.  You can now link a personal account with a business account and easily switch between the two accounts both online and via the desktop app. Please see the dropbox documentation found here.
Q: I'm paying for my dropbox account right now. What happens when I switch to an NMSU account? Do I get money back? Where does it go? Who gets the refund?
A: When an nmsu.edu email-linked dropbox account (personal or business) accepts an invitation to join the NMSU dropbox “umbrella”, the credit card that had been charged will have a refund of the prorated cost (if you just started expect most of the cost to be returned, if you’re nearing renewal, expect a minimal [if any] return).  This refund will only occur if you are currently paying for dropbox associated with the nmsu.edu email that receives the invite.
General account questions
Q: I need to share a lot of my files. Can I do that across dropbox account types?
A: Yes.  Dropbox doesn’t care who you share files/folders with; they don’t even need to have a dropbox account.  Please, think about who you are sharing with.  Sharing lots of different large files with those who have the EDU accounts may unfairly consume the shared storage. See Dropbox’s information of sharing here.
Q: What about HIPAA?
A: Good question.  Find the answer here.
Q: What is file sync?
A: See Dropbox’s answer here.
Q: I'm confused by/need help with the desktop client or webpage.
A: Please check here.
Q: My Dropbox question wasn't answered. Any advice?
A: Dropbox has a ccomprehensive help website.  Please visit it.  You can search for whole sentences if needed.  
Please, just help me!
Q: I'm feeling overwhelmed and need someone to explain Dropbox to me.
A: Please view the walkthrough from Dropbox.
Q: I'm confused about these options and how they might work for what I need. What do I do?
A: Please contact Diana Dugas at dugasdvt [at] nmsu.edu
Q: Can I just talk to a human about this??
A: Please contact Diana Dugas at dugasdvt [at] nmsu.edu or call x6-6498